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Franklin & Seidelmann

 

Clients Overview


PET/CTnterpretations, MSK hand wrist specialist, MSK elbow specialist, MSK knee specialist, neuroradiology spine specialist, MSK hip specialist, PET CT specialistsFranklin & Seidelmann Subspecialty Radiology (F&S) is dedicated to delivering high quality radiology services to the healthcare community in order to improve patient care and healthcare outcomes.

Serving imaging centers, physician practices, radiology groups and hospitals, F&S currently has more than 250 clients in 38 states.

F&S provides in-depth, clinically specific, decisive, directive and definitive subspecialty reports and consultation services that meet the needs of orthopedists, neurosurgeons, neurologists, spine surgeons, internists, rheumatologists, cardiologists and podiatrists, among others that make up the tens of thousands of physicians who rely on strong academic and subspecialty expertise. F&S supports physicians who treat several NFL, NHL, NBA, NCAA and WNBA teams.

In our commitment to meeting the high standards of our valued clients, F&S continuously strives to provide quality reports and enhanced services un-matched in the industry. In meeting that goal, we provide various opportunities to proactively communicate with clients and their referring clinicians via client support and account management representatives, newsletters, surveys, educational Webinars and one-on-one discussions.

Our results are proven in the many positive client testimonials we receive. Client references are available upon request.


Testimonials

Central Medical Imaging
Detroit MI
Jack Eastham - CEO " Franklin & Seidelmann has enabled CMI to offer world class subspecialty radiology services to the Detroit area referring physician community. I would never have been able to attract and afford this breadth and depth of expertise on my staff otherwise. This has enabled us to gain a competitive advantage by providing comprehensive reports that meet and exceed our physicians’ expectations. F&S has gone above and beyond with their services and attention. As one of our key partners, they have helped us with many aspects of our operations, protocols, marketing and referring physician education programs. "

Edgewood Surgical Hospital
Transfer PA
David E. Wood, D.O. - Otolaryngologist " I am very pleased with the excellent quality and attention to detail provided by all the radiologists at Franklin & Seidelman. They are prompt with their reports and ready to verbally discuss a case with you at any time. Staff, physicians and patients are benefiting from their outstanding service.”

John P. Scullin, M.D. - Orthopedic Surgeon, Medical Director “Franklin & Seidelman has been a valuable asset to our Specialty Surgical Hospital. The high quality interpretations by a sub-specialty trained radiologist have exceeded our expectations. The consultative subspecialty support has been outstanding giving us the ability to offer our practice a higher level of service.”

Stuart D. Anderson, M.D. - Orthopedic Surgeon “Franklin & Seidelman provides prompt and reliable interpretations from of group of highly trained sub-specialty radiologists. We have used their service since opening our specialty surgical hospital in 2004 and are very pleased with the detailed reports. They have provided us with exceptional service.”

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Old Trail Imaging
Selinsgrove PA
Scott Zeiber - R.T. (R)(MR) " I would like you to know what a great staff you have. I recently completed the ACR process, and without the help of both Darlene Humphreys and Matt Brown it would have been a very difficult process for me. They both were great in providing any help or guidance that I needed. They sure made my job a lot easier. "

Physicians Imaging
Mt. Dora FL
Elias J. Gerth, M.D. - CEO " Franklin & Seidelmann has enabled Physicians Imaging, LLC to quickly launch several new imaging center sites and capture a sizable amount of the local market's referring physician base by offering high quality subspecialty reports. By pairing world renowned subspecialty radiologists with cutting edge imaging equipment we are able to provide the best care for our patients and service to our referring physicians. F&S has been a true strategic partner, helping us with many aspects of launching the business - from modality and system selection, workflow design, protocol training and development to operations and marketing support. We have been able to target specialty clinicians such as cardiologists, orthopedic surgeons, neurosurgeons as well as general practice/internal medicine doctors with high quality reports and services. These physicians immediately saw the difference in the report quality and started to send more patients to us. Additionally, by not having to manage recruiting or administration for radiologist or transcription staff, we have been able to focus our time on better serving the needs of our patients and referring physicians. It is a pleasure working with the F&S staff and we look forward to continued success together. "

Radiology Consultants
Moscow ID
Karen Betts - Billing/Office Manager " Franklin & Seidelmann has generated positive feedback from our referring physicians. They are comfortable knowing that our radiologists can provide them with subspecialty radiology reports. Our radiologists have comfort knowing that when they need extra coverage Franklin and Seidelmann is there to take the overflow. The reports from Franklin and Seidelmann are complete and concise. They are a big part of our practice and the customer service department is always kind and courteous. "

Syringa Hospital
Grangeville ID
Kyle Kellum - Manager of Imaging Services " The average report turnaround time for a routine exam is three hours and nine minutes; STAT reads are 20 minutes; and hyper-acute reads are 12 minutes. Once an exam has been changed to hyper-acute, an F&S teleradiologist calls the ED physician to discuss. A chest CT report for a pulmonary embolism can be back within 10 minutes, probably five or six on a consistent basis.

One of the biggest benefits has been the referrals. Since contracting with F&S about three months ago, the hospital has doubled its MRI procedure numbers simply due to the quality of the reports. Volumes across the board have shot up—for example, ultrasound is up about 8 percent; MRI is up about 47 percent; CT is up 21 percent and plain film has increased by about 11 percent.

The value of teleradiology is that you don’t have to pay a radiologist to be here in a rural community. It is almost like our F&S teleradiologists are here anyway because any question on a report or protocol is answered immediately. The reports come back detailed and always have recommendations for the physicians regarding steps that should be explored next for the best care of the patient. "

TMI MRI & Associates
Sylvania OH
Rick Koester - President " We contracted with Franklin & Seidelmann to provide high quality subspecialty reports, but what we didn’t expect was the great service they provide. They are very helpful, professional and easy to work with – from the radiologists, to top management to RT’s to the phone support staff. Everyone is eager to help us with all aspects of our business. Recently a radiologist gave a lecture to our referring physicians, which really helped with our marketing efforts and has driven new referrals to our imaging center.  This level of service is uncommon in the industry and we really appreciate the partnership approach F&S takes with us. "






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